Cocobet Casino — Terms of Use

1. Agreement and scope

These Terms of Use govern your access to and use of Cocobet Casino at cocobetcasinoaustralia.com. By creating an account, accessing the site, or using our services, you agree to be bound by these Terms. If you do not agree, do not use the site.

2. Eligibility and age

You must be legally able to gamble online and meet the age requirement applicable to your jurisdiction. Cocobet Casino is intended for adults. By using the site, you confirm that you meet the minimum legal age and eligibility requirements and that you will play responsibly.

We may restrict access for users who do not meet eligibility requirements or who fail verification.

3. Account registration and verification

To play, you must register and create an account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We may require identity verification before allowing certain actions, including withdrawals, large deposits, bonus claims, or continued play. Verification may include submission of documentation and personal information. If we cannot verify your identity or eligibility, we may limit access or close your account.

4. Deposits and withdrawals

You may deposit funds using supported payment methods. Charges, fees, and processing times may vary depending on the payment provider. By depositing, you authorize the applicable payment instructions.

Withdrawals are subject to verification checks, compliance reviews, and fulfillment of any applicable bonus requirements. We may request additional information to prevent fraud, money laundering, or other prohibited conduct.

Where relevant, Cocobet Casino offers currency handling in AUD. Any exchange rates used by payment providers are outside our control.

5. Bonus and wagering rules

Bonuses, promotions, and offers may be provided at our discretion and may change without notice. Bonus availability may be subject to eligibility, location, and account status.

Where a bonus includes wagering requirements, only eligible deposits and/or stakes specified in the promotion will count toward wagering. Wagering contributions may exclude certain games or bet types as stated in the offer details.

You must place bets in good faith and in accordance with the promotion terms. Attempts to circumvent wagering rules through automation, unusual betting patterns, or coordinated play may result in bonus forfeiture and potential account restrictions.

Any cashout or withdrawal related to bonuses is subject to the promotion’s specific conditions and responsible gambling review. We may impose limits on winnings or restrict withdrawals where required to comply with these Terms.

6. Fair play and prohibited conduct

We expect all players to act fairly and responsibly. You agree not to engage in fraudulent, abusive, or manipulative behavior.

Prohibited conduct includes, but is not limited to:

• Using multiple accounts to gain unfair advantages, circumvent restrictions, or misuse promotions.
• Participating in collusion, coordinated betting, or any strategy intended to disrupt game fairness or outcomes.
• Exploiting software, bugs, or system vulnerabilities, including attempts to interfere with game integrity or payment processing.
• Employing automated tools or scripts (including bots) to place bets or manipulate gameplay, unless expressly permitted.
• Providing false information during registration or verification.
• Engaging in chargeback abuse, reversals, or other payment fraud.

We may investigate suspicious activity and take actions to protect the integrity of Cocobet Casino, including reversing bonus grants, voiding winnings obtained through prohibited conduct, withholding withdrawals, or closing accounts.

7. Responsible gambling

Cocobet Casino is committed to safer gambling. You agree to gamble responsibly and to comply with all limits you set for time, spend, and risk.

If your activity indicates potential problem gambling, we may apply interventions permitted by these Terms, including limiting promotional offers, applying deposit or wagering limits, requesting additional verification, or closing your account.

8. Limitation of liability

To the fullest extent permitted by law, Cocobet Casino and its affiliates, directors, officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages.

We are not responsible for losses arising from circumstances beyond our reasonable control, including internet outages, payment processing disruptions, device or browser failures, or third-party network issues.

Nothing in these Terms limits liability where it would be unlawful to do so.

9. Account closure and suspension

You may request account closure by contacting customer support via cocobetcasinoaustralia.com. We may suspend or close your account if you breach these Terms, fail verification, engage in prohibited conduct, or where we must do so to meet compliance obligations.

Upon account closure, we may review bonus eligibility and may withhold withdrawals related to bonuses that were not fully earned under the relevant terms. Depending on the circumstances, deposits may be handled in accordance with applicable law and compliance policies.

10. Governing law and disputes

These Terms are governed by the laws applicable to Cocobet Casino’s licensing arrangements and operations, as recognized under the relevant regulatory framework. Any dispute will be subject to the competent courts as required by applicable law.

You agree to attempt to resolve disputes with Cocobet Casino support first. If a resolution cannot be reached, you may pursue dispute mechanisms available to you under applicable law.

11. Changes to these Terms

Cocobet Casino may update these Terms from time to time to reflect changes in our practices, platform functionality, legal requirements, or promotional frameworks. Updated Terms will be posted on this page with the revised date.

Your continued use of the site after changes become effective constitutes acceptance of the updated Terms. If the changes materially affect you, we may provide additional notice where reasonably required.

12. Contacting us

If you have questions about these Terms of Use, contact Cocobet Casino using our support channels on cocobetcasinoaustralia.com and include relevant details, such as your username and a description of your request.

Licence number: GLH-CEA4FB537D55CF65.